Update on COVID-19

Due to the COVID-19 (Coronavirus) pandemic, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, I want to reach out and update you on how we’re approaching the situation at RML.

First and foremost, our hearts go out to anyone who’s been impacted by the virus, either

directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. We are truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.

We are still in operation and servicing all our customers, we will keep you posted with further changes as and when they occur

We are following Government and Public Health England advice and measures have been taken to ensure the health and wellbeing of our staff, customers and suppliers is maintained.

All of our employees are an important part of our working family and many of our employees will typically be working remotely with our customers through digital channels as much as possible. We hope this shift will be relatively smooth and we will continue to deliver the highest levels of performance, availability, and service.

Whilst we deal with this pandemic, all our businesses are in uncharted territory. Recycling Management’s commitment to your success during this unprecedented period is stronger than ever. Our company was founded on core values – trust, customer success and innovation to provide you with an exemplary service.

We have amazing staff, we’re called upon to be our best selves, with patience, understanding and compassion. On behalf of all of us in RML we’re committed to being your partner and to persevere together in all the days and years ahead.

As we go forward, we’ll be sure to keep you updated, and know that we always value your questions, ideas and feedback.

If you have queries on any of the above then please feel free to call us:

0121 328 5000 or email your account manager we will be sure to look after you.


*PLEASE if we could ask you to update us on any closures, or reduced production so that our services levels are fit for your purpose.

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Customer Reviews

Recycling Management Ltd

Customer Reviews

Mrs. Wood 14/12/2020

Debbie is an excellent representative, always extremely helpful, responsive to queries and very friendly. She always goes the extra mile to help and works with us to make things as smooth as possible. Couldn't ask for more really!

Mr. Price 14/12/2020

Good and very professional service. Easy to deal With great rates of pay offered, would recommend 100%.

Mr. Aucott 28/12/2020

Hi and a happy new year to you all. My apologies for not filling this out sooner but just been so busy. Can't complain at all about your services, you always try and accommodate our needs as its hard to judge when our bins will be full but you always help us out. And as for your representative Mr Lee Perry, well........ what can one say....... he's salt of the earth and always been upfront with me and he's always been there at the end of the phone with help and advice when needed, even when I've contacted him over the weekend or at alton towers. In a nutshell I'd recommend recycling management to anyone, 10 out of 10 all around. Cheers, Tim Aucott

Mr Davidson December 2020

Generally very good from the office to drivers. Confirmination of collection time / day could be slightly improved but overall very happy with the service.

Mr Duncan Decemeber 2020

Always on time and as always, done efficiently and with no fuss”

Mr Benton December 2020

Always supporting us with excellent service. Scap metal collections are always on time and drivers are incredibly professional. We have been empowered by a reliable supplier offering very good payment terms. Trust and faith in the service offered from Recycling Management”

Mr Marson Email

In most cases we have been serviced well. Lee is and has always been very quick to respond to any of our issues.

The main issue for ourselves has been failed collections other than that things have gone very well over the last 12 months.

Mrs Cooper December 2020

Excellent service provided by Lee

Gordan Moss

Always willing to go that extra mile when needed, thank you

Dave Radarm

We have used RML across many projects for years, skip collection for my scrap metal. They can be trusted and payment is always prompt. They offer great service and the drivers are extremely helpful.
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